Inspiring Confidence in Mobile Purchases

Consumers today have high expectations when it comes to shopping experiences on their mobile phone. They are expecting brand's mobile web and applications to be device-adaptive as well as ease the checkout process. If your mobile commerce approach is underdeveloped, your company is leaving money on the table.

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The “Fin”-ternet of Things: How IoT affects Financial Services

The Internet of Things (IoT) is booming. There are staggering stats about a network to include 25 billion devices by 2020 with a nearly $2 trillion global economic benefit. While this “third industrial revolution” automatically brings to mind dramatic effects for the retail, manufacturing, transportation and energy industries, financial services doesn’t always come to mind. However, since the underlying value in IoT is the transfer of data, and the financial sector relies heavily on gathering and analyzing data, it’s hard not to imagine IoT disrupting the financial services industry. Financial institutions, especially retail banks, have invested increasing amounts of resources into developing both their internal infrastructure and consumer-facing technology capabilities. IDC Financial Insights predicts that retail banks will spend over $16 billion on digital information technology initiatives, and this spending will continue to increase. In fact, according to PWC’s 6th annual digital IQ survey, financial services is one of the top 10 industries that has been investing in sensors for potential IoT innovations.

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Introducing Search with iOS 9

Mobile is making a shift in focus towards context. Our mobile devices know so much about us, and they are beginning to learn from this data. Google's Now on Tap and Apple's investment in the Apple Watch demonstrate how these companies are making their devices more personal.

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Making your app work: Moving apps from Rarely to Always Used

How many apps are on your phone? I counted my apps: 84 total. Before you judge my app overindulgence, you should know that on average, I only use between 6-10 daily.

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The convergence of iOS and OS X user interface design

Last month at WWDC, Apple unveiled its newest desktop and mobile operating systems, El Capitan and iOS 9. One trend that didn’t get much attention was how the two are converging. Indeed, mobile and desktop user interfaces have influenced each other for years, and this trend strengthening indicates just how much smartphones have become a part of our lives in the eight years since the iPhone’s original release. We now no longer think of desktop computers and smartphones as being so distinct in their functions and abilities.

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Cloud Robotics: An automated world

"Cloud Robotics" is a term that was coined in 2010 by Google researcher James Kuffner. He defined cloud robotics as a field of robotics attempting to invoke cloud technologies such as cloud computing cloud storage, and internet technologies centered around the benefit of converged infrastructure and shared services for robotics.

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The history behind Cloud Robotics

Exponential advancement in technology created our modern day electronics and the reason why we have gone from huge servers filling entire rooms to more powerful small devices which fit in your pocket. It is quite amazing. And with these advancements in technology there has been much research and development in the field of robotics. But what is a robot? The term robots was coined in the 1921 movie R.U.R.: Rossum's Universal Robots and even back then many of the same topics were being addressed that we still have today with robotic systems entering our life. Then in 1940, science fiction writer Isaac Asimov devised “The Three Laws of Robotics” which all of robots had to obey...

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Podcast: The Connected Home

In this episode, Phil Gordon, Sr. Consultant UX Research, sits down with Barrett Hunter the founder of Autom8, a home automation system design firm based near Chicago to discuss the Internet of Things (IoT) and home connectivity.

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Top Ten Ways Connected Products are Changing Companies

Contributions to this blog were made by JJ Conoscenti, Business Development Specialist.

As digital and physical worlds continue to merge, IT is becoming an integral part to all of our products. The Internet of Things (IoT) is growing, and according to Cisco, the number of connected products is expected to reach 50 billion by the year 2020. This translates to about 6.5 connected devices per person. Given the magnitude of this movement, businesses will inherently be disrupted. So let’s take a look at the top ten ways that connected products are changing companies.

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AI is the new UI: How advances in virtual assistants affect commerce

Dave Morin, the CEO of Path, a mobile social-networking company, is the first person attributed with the quote: “AI is the new UI”, way back in August of 2013 in Wired Magazine. It is certainly more applicable now more than ever before, as both Apple and Google have announced at their respective developer conferences a few weeks ago, that their virtual assistants will be making a leap forward in not only voice recognition accuracy, but also a better contextual understanding of how to respond to user requests. This means that not only can you ask “Who’s the lead singer of the Rolling Stones?”, you can ask “Who’s the lead singer?” while playing the Rolling Stones, and Google Now On Tap will understand you are referring to the Rolling Stones because their song is playing.

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